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One of GEICO's strengths is the diversity of our associates – it infuses our company with energy and new ideas, and helps us meet the needs of our millions of policyholders. Our belief in inclusion drives our day-to-day business and gives us the strength to win in a competitive marketplace.
GEICO believes that greater inclusion leads to a more productive, engaged, and dynamic environment for both our associates and our customers. Not only is our workforce increasingly culturally diverse, but so are those we serve. These changing demographics demand that GEICO focus on cultural competence and inclusion to fully utilize the talents of all our associates so we may serve our customers to the best of our abilities.
Career Growth
We're dedicated to the growth and development of every associate.
Employee Resource Groups
ERGs are committed to bringing associates from all communities together.
Mentorship
We can all use a helping hand, and mentorships do just that.
Our Commitment to Diversity & Inclusion
We demonstrate our commitment to inclusion through a concerted focus on increasing the cultural competence of all associates at GEICO, especially those in management. We are building a culturally competent company that brings together our diverse workforce in a manner that honors and respects differences. We promote policies that demonstrate we can all work together to produce better outcomes for our teams and our customers.
CEO, Todd Combs on GEICO's Diversity & Inclusion
Diversity not only makes us a stronger company, but it also makes us better equipped to serve our customers and communities. Our commitment to inclusion goes beyond developing and maximizing the skills and talents of all our associates. Inclusion at GEICO means providing opportunities for associates, at every level, to excel and achieve their career ambitions while experiencing a sense of belonging that provides the peace of mind and confidence in themselves.
GEICO Community Spotlight
Our GEICO Community Spotlight is on Chief Diversity Officer, Carl Tims. Starting out as a service counselor, Tims has dedicated his time at GEICO to bringing people together.
Chief Diversity Officer, Carl Tims
Carl Tims serves as vice president and Chief Diversity Officer, leading our Community Engagement and Diversity and Inclusion planning center. His tenure at GEICO most recently included serving as assistant vice president of claims for our Southeast and Midwest regions. Tims began his career with GEICO in 1992 as a service counselor in our regional office in Macon, Georgia. Soon after, he transitioned to liability claims as a claim service representative (CSR) and was later promoted to continuing unit examiner before moving into management as a CSR supervisor in 1998 and a CSR manager in 2003. Tims moved to GEICO's corporate headquarters in Chevy Chase, Maryland, in 2005, where he took on the role of director of claims performance review and then entered GEICO's Executive Assistant Program. Upon completing that management program, Tims became regional liability director for our regional office in Lakeland, Florida before returning to the Macon regional office in 2010.
In addition to his current role, Tims has been very involved in the company's social responsibility initiatives and presently serves as a board member for the GEICO Educational Foundation and the Harriet Tubman Museum in Georgia. He has served on several other community boards, including United Way of Central Georgia and the Urban League of Greater Atlanta.
Tims earned a bachelor's degree in political science from Georgia Southwestern State University College. He holds professional designations in Claims Law, Associate in Claims (AIC), and Chartered Property Casualty Underwriter (CPCU), which is widely seen as the most distinguished insurance designation.
Soon after, he transitioned to liability claims as a claim service representative (CSR) and was later promoted to continuing unit examiner before moving into management as a CSR supervisor in 1998 and a CSR manager in 2003. Tims moved to GEICO's corporate headquarters in Chevy Chase, Maryland, in 2005, where he took on the role of director of claims performance review and then entered GEICO's Executive Assistant Program. Upon completing that management program, Tims became regional liability director for our regional office in Lakeland, Florida before returning to the Macon regional office in 2010.
In addition to his current role, Tims has been very involved in the company's social responsibility initiatives and presently serves as a board member for the GEICO Educational Foundation and the Harriet Tubman Museum in Georgia. He has served on several other community boards, including United Way of Central Georgia and the Urban League of Greater Atlanta.
Tims earned a bachelor's degree in political science from Georgia Southwestern State University College. He holds professional designations in Claims Law, Associate in Claims (AIC), and Chartered Property Casualty Underwriter (CPCU), which is widely seen as the most distinguished insurance designation.
Our Diversity & Inclusion Strategy
GEICO is focused as an organization on the following goals:
Associate Development
Developing and nurturing the diverse talents of all associates to ensure everyone in the GEICO family can reach their full potential.
Management Development
Expanding the cultural competence of our management team.
Management Tools & Resources
Guiding management with tools to respectfully identify and address bias in talent discussion.
Community Building
Facilitating a greater sense of community through Employee Resource Groups (ERGs).
Improving Job Seeker Experience
Ensuring that diverse job seekers experience a welcoming and inclusive environment where their talents are recognized and valued.
GEICO Employee Resource Groups
GEICO's Employee Resource Groups (ERGs) provide associates support, resources, and a greater sense of belonging. There is plenty of room for ERGs at GEICO, and we look forward to expanding ours to address the needs of our dynamic and diverse workforce.
Go Bold
GEICO Organization for Black Outreach and Leadership Development
PRIDE
People Revolutionizing Inclusion, Diversity, and Engagement
Parent PEERS
Providing Education, Encouragement, Resources, and Support
From networking to helping achieve career goals, ERGs are a valuable resource for impactful growth and development.
Community Support & Development
ERGs are avenues for associates to build networks, work on career goals, and share insights with their peers.
Allies Welcome!
Allies are someone who doesn't necessarily identify as a member of the group strongly supports it and wants to learn more. Allies are encouraged to attend.
Everyone can participate!
Regardless of your position, tenure, background, or identity, every single GEICO associate is welcome to join.
Community Support & Development
ERGs are avenues for associates to build networks, work on career goals, and share insights with their peers.
Allies Welcome!
Allies are someone who doesn't necessarily identify as a member of the group strongly supports it and wants to learn more. Allies are encouraged to attend.
Everyone can participate!
Regardless of your position, tenure, background, or identity, every single GEICO associate is welcome to join.
Our Diversity Celebrations & Activities
GEICO has been committed to celebrating the diversity of our more than 40,000 associates. These celebrations are led by our associates with the support and engagement of our management teams in every location. The celebrations include Black History, Asian Pacific Islanders, Hispanic Heritage, Women's History, Pride, Irish Heritage and Native American. Activities at our diversity celebrations include panel discussions with leaders representing the diversity of our company, education focused on the community being celebrated, dancing, food and other cultural highlights, as well as outside speakers to increase associates' awareness of the contributions of various cultures and demographic groups.
These celebrations are led by our associates with the support and engagement of our management teams in every location. The celebrations include Black History, Asian Pacific Islanders, Hispanic Heritage, Women's History, Pride, Irish Heritage and Native American. Activities at our diversity celebrations include panel discussions with leaders representing the diversity of our company, education focused on the community being celebrated, dancing, food and other cultural highlights, as well as outside speakers to increase associates' awareness of the contributions of various cultures and demographic groups.
Diversity In The News
From awards and milestones to relatable and inspirational stories, GEICO strives to highlight proud moments of diversity in action.
Kirk La: My story of loss, learning and living out my dreams
Everyone has a different path that ultimately brought them to GEICO.
For VP Joe Pusateri, being true to self has been a rewarding journey
As vice president of marketing, Joe Pusateri oversees the multi-billion dollar effort to keep GEICO as one of the world's most recognized brands.
GEICO's Grace Hopper Celebration Page wins WEB Award
GEICO is proud to announce that the company has received a 2019 WEB-Award for Outstanding Achievement in Web Development from the Web Marketing Association.
Kirk La: My story of loss, learning and living out my dreams
Everyone has a different path that ultimately brought them to GEICO.
For VP Joe Pusateri, being true to self has been a rewarding journey
As vice president of marketing, Joe Pusateri oversees the multi-billion dollar effort to keep GEICO as one of the world's most recognized brands.
GEICO's Grace Hopper Celebration Page wins WEB Award
GEICO is proud to announce that the company has received a 2019 WEB-Award for Outstanding Achievement in Web Development from the Web Marketing Association.
Our Community Engagement
GEICO has a long history of engaging with the communities our associates call home. Through outreach and volunteerism, we work with the National Urban League and the Boys & Girls Club throughout the country. Additionally, we are involved with organizations supporting the LGBTQ+, Latino, Black, Native American and several other diverse communities. This support comes through our management team's participation on the boards of several organizations and our associates' volunteer work–which includes participation in mentoring and tutoring programs; serving and advocating for urban communities to promote wellness, justice, equality, and essential human services; parenting and support services; and supporting compromised communities through food banks and other organizations that focus on homelessness.
GEICO has been a strong partner with the United Way for over 35 years, and our associates faithfully donate time and money to support United Way member organizations serving diverse communities.
We also partner with Historically Black Colleges and Universities (HBCUs) and other organizations that target students with diverse backgrounds. Whether through board memberships, participating in activities on campus, meeting with diverse students to discuss career opportunities or working with schools to ensure students are well prepared to enter the workforce, GEICO management is committed to recruiting diverse candidates with unique experiences and perspectives.
Additionally, we are involved with organizations supporting the LGBTQ+, Latino, Black, Native American and several other diverse communities. This support comes through our management team's participation on the boards of several organizations and our associates' volunteer work–which includes participation in mentoring and tutoring programs; serving and advocating for urban communities to promote wellness, justice, equality, and essential human services; parenting and support services; and supporting compromised communities through food banks and other organizations that focus on homelessness.
GEICO has been a strong partner with the United Way for over 35 years, and our associates faithfully donate time and money to support United Way member organizations serving diverse communities.
We also partner with Historically Black Colleges and Universities (HBCUs) and other organizations that target students with diverse backgrounds. Whether through board memberships, participating in activities on campus, meeting with diverse students to discuss career opportunities or working with schools to ensure students are well prepared to enter the workforce, GEICO management is committed to recruiting diverse candidates with unique experiences and perspectives.
Excited about a career at GEICO?
GEICO has the career you're looking for with a dedicated team to help you achieve your goals.
Kirk La: My story of loss, learning and living out my dreams
Everyone has a different path that ultimately brought them to GEICO. For Kirk La, vice president of GEICO field representative operations (GFR), his road to success was propelled by support of his fellow GEICO associates and having witnessed his mother's strength and perseverance from a young age. See his story, as told by him, below:
In American culture, the ones who get rewarded are often those who are most vocal and attract attention. I struggled with that at GEICO in my earlier years and probably still a little bit today. I was not the most vocal or attention-seeking individual. I was always taught that good things come to those who stay humble and do good work. There is a delicate balance in staying true to your personal upbringing while satisfying your career demands.
My family is Chinese, but I was born in Saigon, Vietnam, and am the youngest of seven children. My family owned several businesses in Saigon, and my mother was considered one of the wealthiest women in Vietnam.
I was not even a year old when the communist government of North Vietnam seized Saigon, and South Vietnam fell. In an instant, we lost everything–our home, businesses, clothing, and we were separated from our father when he was sent to a different refugee camp.
Ultimately, my mother, my siblings and I were able to escape to Hong Kong. For the next two–and–a–half years, we lived in a refugee camp, waiting for sponsorship to come to America. My mother always said America would be the place that would give us the best opportunity in the world.
We arrived in Salem, Oregon, with no money and spoke little–to–no English. We eventually located my father in 1985. It took nearly 16 years from when we left Saigon to reunite and bring him to the United States in February of 1993. Salem had very few Asians, or any minorities for that matter, when I grew up there. I knew I was different because we had different cultures and spoke a different language at home, but the community was welcoming, and I was just another kid. I had a great childhood, and I'm glad I grew up where I did.
Getting going at GEICO
Getting started at GEICO happened near the end of my junior year at Mercer University in Macon, Georgia. The dean of the business school suggested that I apply for the Leo Goodwin Scholarship, which is named for GEICO's founder. I had no idea who Leo Goodwin was, but my dean told me I would be a great candidate, and he would provide a letter of recommendation. When I came back for my senior year in 1997, I found out that I had won the scholarship. Upon graduation, GEICO offered me an internship in Macon, and that's how I got started.
In 2002, I relocated to Virginia Beach office, where I managed my way through our powersports division, eventually becoming the assistant vice president for regional underwriting and powersports in 2007. By 2011, I ended up in Buffalo, where I headed up underwriting operations before taking on GEICO Insurance Agency, Inc., responsibility in 2013. I remained in that role for two years before taking over at GEICO's BoatUS. Currently, I serve as vice president of GEICO Field Office operations.
Without a doubt, the keys to my success started with my mother. She worked two jobs most of her life in America to feed seven hungry mouths. The list is immensely long after that. There have been so many caring peers, supervisors, managers, directors and officers who have helped me and have given me excellent guidance. The associates of GEICO are amazing, and their willingness to help makes a world of difference. I'm still here 23 years later because of the many great people I have gotten to work with and the people I work with today.
The world is a great place. Go explore and learn, but make sure you do your part to make it an even better place for everyone else! I am proud to be an Asian American living in this great country.
If I have any advice to give, I would say, "do the best you can, be humble, respect your elders and don't be greedy."
Kirk La
For VP Joe Pusateri, being true to self has been a rewarding journey
You may not know his name, but you know the work he and his team create.
As vice president of marketing, Joe Pusateri oversees the multi-billion dollar effort to keep GEICO as one of the world's most recognized brands. That's pretty impressive for a kid from Cleveland who took a financial analyst job at GEICO 17 years ago only to tide him over until something else came along.
"Like many other long-term GEICO associates, I thought I'd only stay for a few years and then try something different" Pusateri said. "The non-profit where I was working wasn't doing well, and I needed a job quickly, but I soon knew that GEICO was a special place."
Joe's knack for numbers and data made him a standout. His ascension up the ranks surprised no one who knows his work ethic; the fact that he's excelled as an openly gay man may surprise some, but it inspires many more.
"Early on, I focused on the work, and I did keep my personal life separate, which wasn't ideal, but I didn't have the confidence then or see others like me who were out," he said.
Finding his Truth Pusateri's parents came to the U.S. from Sicily in the 1960s in search of the American Dream. They worked hard, raised their three children with strong Roman Catholic values and believed in the kind of tight bonds that are common among Italian families.
Though Joe says he knew he was gay from as far back as he can remember, he struggled to accept it early on. It wasn't until he left for college that he started to be true to himself and others.
"At Penn State, I met people who would become some of my closest friends, and one-by-one, I got the confidence to come out to them," he said. "With each supportive acceptance, I got the confidence to come out to my family, one-by-one, after I graduated from college."
Coming out in the professional world was another hurdle. For years, he avoided the kind of casual office talk that could inadvertently out him. That changed almost eight years ago after then-President and COO Bill Roberts asked Joe, who was a rising marketing senior manager at the time, about his weekend plans. (Roberts would eventually become president and CEO and now serves as GEICO's vice chairman.)
"I made the conscious decision to be truthful, and I shared with Bill that I was going to Detroit to visit my partner's family," Pusateri recalled. "Bill then spent the next 10-15 minutes asking about my partner, his family and our plans for the weekend. He made me feel comfortable that I could be open about my personal life. From that point forward, I slowly became more comfortable being open at work."
Full Circle His GEICO family has never given him a reason to regret that decision; in fact, it's been just the opposite.
"As I started coming out to others, I was overwhelmed with the positive show of support from so many around the company; for me, that even more solidified how terrific the people are here at GEICO."
Last November, just before Joe and his partner, Jim, tied the knot, Joe's marketing team surprised the couple with a wedding shower. In Jim, he's found someone who makes him a better person and helps provide balance in a hectic world.
"In my wedding vows to Jim, I started off by saying I'm not sure how I got this lucky to have met him," Pusateri said.
Now, with the kind of marital bliss he never could've imagined during his formative years, a family that loves him (and his husband) unconditionally and a job he loves leading a 142-associate team he calls the best marketers in the world, Joe personifies all the good that living authentically can reap.
Leading by Example Joe knows his positive outcomes are still all too rare for many in the LGBTQ+ community, who continue to face bias, violence and fear of rejection. Openly gay corporate leaders don't come a dime a dozen. Joe is aware of this, so he doesn't shy away from the title "role model;" he embraces it.
"I do feel a sense of responsibility to try and make the path smoother for those struggling with coming out," Pusateri said. "I have a Pride flag I keep visible outside my office door to let everyone know GEICO is an environment where they can be comfortable and excel being their true selves. During Pride Month, I wear a rainbow armband to show LGBTQ+ visibility because it's a dimension of diversity that still isn't that visible. And I'm proud to serve on GEICO's Diversity and Inclusion Advisory Panel and work alongside the other members to further our culture of inclusion."
Joe doesn't want other LGBTQ+ associates to experience the fear of being judged or overlooked for simply being who they are. He's walked that path and hopes his experience shows others that they don't have to.
"GEICO is a stable and fast-growing company with so much opportunity," he said. "Work hard, take on new challenges, but, most importantly, don't be afraid to be your true self. So much energy goes into compartmentalizing life, energy that can be used to invest in yourself and your career."
GEICO's Grace Hopper Celebration Page wins WEB Award
GEICO is proud to announce that the company has received a 2019 WEB-Award for Outstanding Achievement in Web Development from the Web Marketing Association. GEICO won the "Employment Standard of Excellence" honor for its Grace Hopper Celebration Landing Page, which was developed to spotlight the company's award-winning commitment to supporting women in technology.
At its 2017 Grace Hopper Celebration, AnitaB.org, an organization that strives to connect, inspire and guide women in technology fields, awarded GEICO the "Top Companies for Women Technologists" honor (for companies with a technical workforce of between 1,000 and 10,000 employees). Last year, GEICO was named one of AnitaB.org's "Top Five Companies for Women Technologists."
In addition to the AnitaB.org and Web Marketing Association honors, GEICO's Indianapolis-based IT Center of Excellence was honored earlier this year with the Exceptional Employer award from TechPoint, and the GEICO Mobile App has claimed several honors, including a top ranking from Dynatrace.
GEICO has had great success is finding IT talent at the Grace Hopper Celebration, and members of the GEICO IT team are among the thousands attending this week's 2019 Grace Hopper Celebration in Orlando.
Stop by our booth (#1131) at the Orange County Convention Center to learn about the many career opportunities available at GEICO headquarters (in the Washington, D.C., area) and the IT Center of Excellence in Indianapolis. If you are not attending this year's Celebration, go to geico.jobs/IT.
